Privacy Policy (EN)

Last updated September 24, 2025

OUR PRIVACY POLICY

BIGRIT (hereinafter referred to as “BIGRIT“, “We“, “Our“, “Us“) is a platform that provides users (“User“, “Users“, “You“) easy access to information about technology, as well as content in the form of text and images. We operate bigrit.com (the “Site“, “Application“).

This Privacy Policy represents our genuine commitment to ensuring the security of every collection, processing, disclosure, and transfer of personal data, as well as guaranteeing and fully supervising the processing of any personal data Users provide to us.

The purpose of this Privacy Policy is to inform the Users about their rights when they access and/or log in to our Application.

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1. TYPES OF DATA WE COLLECT

Among the types of Personal Data that this Application collects, by itself or through third parties, there are:

i. Trackers
ii. Usage Data
iii. First name
iv. Last name
v. Email address
vi. Data communicated while using the service
vii. Number of Users
viii. Session statistics
ix. Data relating to the point of sale
x. Referral URL
xi. Page views

Complete details on each type of Personal Data collected are provided in the dedicated sections of this privacy policy or by specific explanation texts displayed prior to the Data collection.

Personal Data may be freely provided by the User, or, in case of Usage Data, collected automatically when using this Application.
Unless specified otherwise, all Data requested by this Application is mandatory and failure to provide this Data may make it impossible for this Application to provide its services. In cases where this Application specifically states that some Data is not mandatory, Users are free not to communicate this Data without consequences to the availability or the functioning of the Service.

When users transact with us and complete payments through our payment partners, we may obtain information provided by our payment partners, such as the payment method the Users use and the amount of payment they make. When the Users interact with our chatbot feature, we obtain information from the messages the Users provide to us.

We have pages on various social media sites. When the Users interact with our social media pages, we will obtain the information the Users provide to us. In addition, our social media platform providers may give us additional information related to activities occurring on our social media pages.

Users who are uncertain about which Personal Data is mandatory are welcome to contact us.

Any use of Cookies – or of other tracking tools – by this Application or by the owners of third-party services used by this Application serves the purpose of providing the Service required by the User, in addition to any other purposes described in the present document and in the Cookie Policy.

Users are responsible for any third-party Personal Data obtained, published or shared through this Application.

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2. MODE AND PLACE OF PROCESSING THE DATA

Methods of processing

We takes appropriate security measures to prevent unauthorized access, disclosure, modification, or unauthorized destruction of the Data.

The Data processing is carried out using computers and/or IT enabled tools, following organizational procedures and modes strictly related to the purposes indicated. In addition to us, in some cases, the Data may be accessible to certain types of persons in charge, involved with the operation of this Application (administration, sales, marketing, legal, system administration) or external parties (such as third-party technical service providers, mail carriers, hosting providers, IT companies, communications agencies) appointed, if necessary, as Data Processors by us. The updated list of these parties may be requested from us at any time.

Place

The Data is processed at our operating offices and in any other places where the parties involved in the processing are located.

Depending on the User’s location, data transfers may involve transferring the User’s Data to a country other than their own. To find out more about the place of processing of such transferred Data, Users can check the section containing details about the processing of Personal Data.

Retention time

Unless specified otherwise in this document, Personal Data shall be processed and stored for as long as required by the purpose they have been collected for and may be retained for longer due to applicable legal obligation or based on the Users’ consent.

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3. PURPOSES OF PROCESSING

The Data concerning the User is collected to allow us to provide its Service, comply with its legal obligations, respond to enforcement requests, protect its rights and interests (or those of its Users or third parties), detect any malicious or fraudulent activity, as well as the following:

i. Remarketing and behavioral targeting
ii. Advertising
iii. Handling payments
iv. Infrastructure monitoring
v. Traffic optimization and distribution
vi. Analytics
vii. Tag management
viii. Platform services and hostin

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4. PROCESSING OF PERSONAL DATA

4.1. Advertising

This type of service allows User Data to be utilized for advertising communication purposes. These communications are displayed in the form of banners and other advertisements on this Application, possibly based on User interests.

This does not mean that all Personal Data are used for this purpose. Information and conditions of use are shown below.
Some of the services listed below may use Trackers to identify Users or they may use the behavioral retargeting technique, i.e. displaying ads tailored to the User’s interests and behavior, including those detected outside this Application.

For more information, please check the privacy policies of the relevant services.

Services of this kind usually allow Users to opt out of such tracking. Users may learn how to opt out of interest-based advertising more generally by visiting the relevant opt-out section in this document.

Google Ads conversion tracking

TikTok conversion tracking

4.2. Analytics

The services contained in this section enable us to monitor and analyze web traffic and can be used to keep track of User behavior.

Google Analytics 4

Meta Events Manager

Meta Events Manager is an analytics service provided by Meta Platforms, Inc. By integrating the Meta pixel, Meta Events Manager can give us insights into the traffic and interactions on this Application.

WooCommerce Order Attribution Tracking

WooCommerce Order Attribution Tracking is an analytics feature of WooCommerce that connects data from online orders to marketing activities, channels, or campaigns in order to measure their efficacy.

4.3. Handling payments

Unless otherwise specified, this Application processes any payments by credit card, bank transfer or other means via external payment service providers. In general and unless where otherwise stated, Users are requested to provide their payment details and personal information directly to such payment service providers. This Application isn’t involved in the collection and processing of such information: instead, it will only receive a notification by the relevant payment service provider as to whether payment has been successfully completed.

When Users make a payment, their transaction is processed by a third-party payment provider. We receive limited information about their payment, such as confirmation of payment and transaction ID, but do not store their payment card details.

Stripe

Stripe is a payment service provided by Stripe, Inc.

4.4. Infrastructure monitoring

This type of service allows this Application to monitor the use and behavior of its components so its performance, operation, maintenance and troubleshooting can be improved.

Which Personal Data are processed depends on the characteristics and mode of implementation of these services, whose function is to filter the activities of this Application.

New Relic

New Relic is a monitoring service provided by New Relic Inc. The way New Relic is integrated means that it filters all traffic of this Application, i.e., communication between the Application and the User’s browser or device, while also allowing analytical data on this Application to be collected.

Personal Data processed: Data communicated while using the service

4.5. Platform services and hosting

These services have the purpose of hosting and running key components of this Application, therefore allowing the provision of this Application from within a unified platform. Such platforms provide a wide range of tools to us – e.g. analytics, user registration, commenting, database management, e-commerce, payment processing – that imply the collection and handling of Personal Data.

Some of these services work through geographically distributed servers, making it difficult to determine the actual location where the Personal Data are stored.

4.6. Remarketing and behavioral targeting

This type of service allows this Application and its partners to inform, optimize and serve advertising based on past use of this Application by the User.

This activity is facilitated by tracking Usage Data and by using Trackers to collect information which is then transferred to the partners that manage the remarketing and behavioral targeting activity.

Some services offer a remarketing option based on email address lists.

Services of this kind usually allow Users to opt out of such tracking. Users may learn how to opt out of interest-based advertising more generally by visiting the relevant opt-out section in this document.

Google Ads Remarketing

Google Ads Remarketing is a remarketing and behavioral targeting service provided by Google LLC or by Google Ireland Limited, depending on how we manage the Data processing, that connects the activity of this Application with the Google Ads advertising network and the DoubleClick Cookie.

In order to understand Google’s use of Data, consult Google’s partner policy.

Users can opt out of Google’s use of Trackers for ads personalization by visiting Google’s Ads Settings.

4.7. Tag management

This type of service helps us to manage the tags or scripts needed on this Application in a centralized fashion.
This results in the Users’ Data flowing through these services, potentially resulting in the retention of this Data.

Google Tag Manager

Google Tag Manager is a tag management service provided by Google LLC.

In order to understand Google’s use of Data, consult their partner policy and their Business Data page.

4.8. Traffic optimization and distribution

This type of service allows this Application to distribute their content using servers located across different countries and to optimize their performance.

Which Personal Data are processed depends on the characteristics and the way these services are implemented. Their function is to filter communications between this Application and the User’s browser.

Considering the widespread distribution of this system, it is difficult to determine the locations to which the contents that may contain Personal Information of the User are transferred.

Cloudflare

Cloudflare is a traffic optimization and distribution service provided by Cloudflare Inc. The way Cloudflare is integrated means that it filters all the traffic through this Application, i.e., communication between this Application and the User’s browser, while also allowing analytical data from this Application to be collected.

5. OPTING OUT OF INTEREST-BASED ADVERTISING

In addition to any opt-out feature provided by any of the services listed in this document, Users may learn more on how to generally opt out of interest-based advertising within the dedicated section of the Cookie Policy.

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6. LOG DATA

We collect information that Users’ browser sends whenever they visit our site (“Log Data”).

This Log Data may include information such as the Users’ computer’s Internet Protocol (“IP”) address, browser type, browser version, the pages of our site that the Users visit, the time and date of their visit, the time spent on those pages, and other statistics. This information is not linked to the personal data of visitors.

Additionally, we may use third-party services such as Google Analytics and Google Tag Manager that collect, monitor, and analyze Log Data.

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7. USER ACCOUNTS & DASHBOARD

When creating an account, we collect personal information such as Users name, email address, and password. We store their password in a hashed and encrypted form.

Users may view and update their personal information within their dashboard at any time. Users may also request the deletion of their account and associated data by contacting us at [email protected]

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8. FILE UPLOADS AND AI OUTPUTS

When using our products, Users may upload files to assist in content creation. These files are processed solely for creating their requested content and are not retained longer than necessary to deliver your order.

We strongly advise against including sensitive personal information in any files the Users upload. Users may request deletion of any uploaded files or generated content through their user dashboard or by contacting us.

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9. DELETION OF DATA

Users may delete their activity history via their dashboard. If Users wish to delete all personal information and content associated with their account, including previously uploaded files and AI-generated outputs, they should contact [email protected]

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10. COOKIES & WEB BEACONS

We use cookies to store information about visitors’ preferences. These cookies are stored in the visitor’s browser when they first access our site. Cookies can be used to customize the content displayed based on the visitor’s preferences and can also be read by third parties to display advertisements.

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11. DOUBLECLICK DART COOKIES

Google, as a third-party vendor, uses cookies to serve ads.

The use of DART cookies by Google enables the delivery of ads to our visitors based on their visits to our site and other sites on the Internet.

Users can opt out of the use of DART cookies by visiting the advertising and content network privacy policy at the following URL: https://policies.google.com/technologies/ads?hl=id.

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12. OUR ADVERTISING PARTNERS

Some of our advertising partners may use cookies and web beacons on our site. Our advertising partners include Google AdSense.

Our third-party ad networks use certain technologies in the ads that appear on our Application and send them directly to Users’ browser when interaction occurs. Those ad networks automatically receive the Users’ IP address when this happens.

Other technologies like JavaScript, cookies, or web beacons may also be used by our third-party ad networks to measure the effectiveness of their advertising campaigns and/or to personalize the advertising content the Users see on our Application.

We do not have control over the cookies used by third-party advertisers.

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13. EMBEDDED CONTENT FROM OTHER WEBSITES

Articles on this site may include embedded content (e.g., videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the external website.

These websites may collect data about Users, use cookies, embed additional third-party tracking, and monitor the Users’ interaction with the embedded content, including tracking Users’ interaction with the content if the User have an account and are logged in to that website.

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14. COMMENTS

When visitors leave comments on our site, we collect the data shown in the comment form, as well as the visitor’s IP address and browser user agent string to help with spam detection.

An anonymized string created from the Users’ email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available at: https://automattic.com/privacy/

After a Users’ comment is approved, the Users’ profile picture is visible to the public in the context of the Users’ comment.

If a User leaves a comment, the comment and its metadata are retained as long as necessary. This is done so that we can automatically recognize and approve any follow-up comments instead of holding the comment in a moderation queue.

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15. THIRD-PARTY PRIVACY POLICIES

Users should consult the respective privacy policies of these third-party advertisers for more detailed information on their data collection and usage practices. Our privacy policy does not apply to these advertisers or other websites.

If Users wish to disable cookies, they may do so through their browser settings. More detailed information about cookie management with specific web browsers can be found on the browsers’ respective websites.

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16. CHILDREN’S INFORMATION

Protecting children’s privacy online is especially important. We encourage parents and guardians to observe, participate in, and guide their children’s online activities.

We does not knowingly collect personally identifiable information from children under the age of 13. If Users believe that we have inadvertently collected such information from a child under 13, they can contact us immediately through our contact page, and we will make efforts to promptly remove such information.

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17. ONLINE PRIVACY POLICY ONLY

This privacy policy applies solely to online activities on our Application and is pertinent only to information shared and/or collected there.

This policy does not apply to any information collected offline or through channels other than our Application.

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18. EXTERNAL LINKS

Our Application may contain links to other websites where we cannot ensure the Users’ privacy and security. The inclusion of these links does not guarantee that other websites will provide the Users with the same standard of personal data protection as outlined in this Privacy Policy. Therefore, Users are fully responsible for their decision to access these external websites.

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19. PROHIBITION OF SENSITIVE AND PERSONAL INFORMATION

When using our products that interacts with third-party chat platforms, we prioritize the protection of Users’ privacy and data. To maintain a secure environment, we request that Users refrain from submitting any sensitive or personal information to us. This includes, but is not limited to:

i. Social Security Numbers
ii. Health Information
iii. Financial Details (bank account numbers, credit/debit card information)
iv. Personal Identification Numbers (e.g., passport numbers, driver’s license)
v. Login Credentials (e.g., passwords, PINs)
vi. Other sensitive data that could be used for identity theft or fraud

The data Users provide is sent to to our server for processing using artificial intelligence technologies to deliver an appropriate response. While we employ advanced security measures to protect any data processed by our servers, avoiding the submission of sensitive information further enhances your security.

By using our Application, Users acknowledge and agree to adhere to this policy. If Users inadvertently submit sensitive information, they can contact us immediately at [email protected], so we can take appropriate measures to delete such data from our systems.

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20. FOR USERS IN THE EUROPEAN UNION

This section applies to all Users in the European Union, according to the General Data Protection Regulation (the “GDPR”), and, for such Users, supersedes any other possibly divergent or conflicting information contained in the privacy policy. Further details regarding the categories of Data processed, the purposes of processing, the categories of recipients of the Personal Data, if any, and further information about Personal Data can be found in the section titled “Processing of Personal Data” within this document.

We may process Personal Data relating to Users if one of the following applies:

i. users have given their consent for one or more specific purposes.
ii. provision of Data is necessary for the performance of an agreement with the User and/or for any pre-contractual obligations thereof;
iii. processing is necessary for compliance with a legal obligation to which we are subject;
iv. processing is related to a task that is carried out in the public interest or in the exercise of official authority vested in us;
v. processing is necessary for the purposes of the legitimate interests pursued by us or by a third party.

In any case, we will gladly help to clarify the specific legal basis that applies to the processing, and in particular whether the provision of Personal Data is a statutory or contractual requirement, or a requirement necessary to enter into a contract.

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21. FURTHER INFORMATION ABOUT RETENTION TIME

Unless specified otherwise in this document, Personal Data shall be processed and stored for as long as required by the purpose they have been collected for and may be retained for longer due to applicable legal obligation or based on the Users’ consent. Therefore:

Personal Data collected for purposes related to the performance of a contract between us and the User shall be retained until such contract has been fully performed.

Personal Data collected for the purposes of our legitimate interests shall be retained as long as needed to fulfill such purposes. Users may find specific information regarding the legitimate interests pursued by us within the relevant sections of this document or by contacting us.

We may be allowed to retain Personal Data for a longer period whenever the User has given consent to such processing, as long as such consent is not withdrawn. Furthermore, we may be obliged to retain Personal Data for a longer period whenever required to fulfil a legal obligation or upon order of an authority.

Once the retention period expires, Personal Data shall be deleted. Therefore, the right of access, the right to erasure, the right to rectification and the right to data portability cannot be enforced after expiration of the retention period.

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22. THE RIGHTS OF USERS BASED ON THE GENERAL DATA PROTECTION REGULATION (GDPR)

Users may exercise certain rights regarding their Data processed by us. In particular, Users have the right to do the following, to the extent permitted by law:

• Withdraw their consent at any time. Users have the right to withdraw consent where they have previously given their consent to the processing of their Personal Data.
• Object to processing of their Data. Users have the right to object to the processing of their Data if the processing is carried out on a legal basis other than consent.
• Access their Data. Users have the right to learn if Data is being processed by us, obtain disclosure regarding certain aspects of the processing and obtain a copy of the Data undergoing processing.
• Verify and seek rectification. Users have the right to verify the accuracy of their Data and ask for it to be updated or corrected.
• Restrict the processing of their Data. Users have the right to restrict the processing of their Data. In this case, we will not process their Data for any purpose other than storing it.
• Have their Personal Data deleted or otherwise removed. Users have the right to obtain the erasure of their Data from us.
• Receive their Data and have it transferred to another controller. Users have the right to receive their Data in a structured, commonly used and machine readable format and, if technically feasible, to have it transmitted to another controller without any hindrance.
• Lodge a complaint. Users have the right to bring a claim before their competent data protection authority.

Users are also entitled to learn about the legal basis for Data transfers abroad including to any international organization governed by public international law or set up by two or more countries, such as the UN, and about the security measures taken by us to safeguard their Data.

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23. DETAILS ABOUT THE RIGHT TO OBJECT TO PROCESSING

Where Personal Data is processed for a public interest, in the exercise of an official authority vested in us or for the purposes of the legitimate interests pursued by us, Users may object to such processing by providing a ground related to their particular situation to justify the objection.

Users must know that, however, should their Personal Data be processed for direct marketing purposes, they can object to that processing at any time, free of charge and without providing any justification. Where the User objects to processing for direct marketing purposes, the Personal Data will no longer be processed for such purposes. To learn whether we are processing Personal Data for direct marketing purposes, Users may refer to the relevant sections of this document.

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24. ADDITIONAL INFORMATION ABOUT DATA COLLECTION AND PROCESSING

Additional information about User’s Personal Data

In addition to the information contained in this privacy policy, this Application may provide the User with additional and contextual information concerning particular Services or the collection and processing of Personal Data upon request.

System logs and maintenance

For operation and maintenance purposes, this Application and any third-party services may collect files that record interaction with this Application (System logs) or use other Personal Data (such as the IP Address) for this purpose.

Information not contained in this policy

More details concerning the collection or processing of Personal Data may be requested from us at any time. Please see the contact information at the beginning of this document.

Legal action

The User’s Personal Data may be used for legal purposes by us in Court or in the stages leading to possible legal action arising from improper use of this Application or the related Services. The User declares to be aware that we may be required to reveal personal data upon request of public authorities.

Changes to this privacy policy

We reserve the right to make changes to this privacy policy at any time by notifying its Users on this page and possibly within this Application and/or – as far as technically and legally feasible – sending a notice to Users via any contact information available to us. It is strongly recommended to check this page often, referring to the date of the last modification listed at the top.

Should the changes affect processing activities performed on the basis of the User’s consent, we shall collect new consent from the User, where required.

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25. DEFINITIONS AND LEGAL REFERENCES

Personal Data (or Data)

Any information that directly, indirectly, or in connection with other information – including a personal identification number – allows for the identification or identifiability of a natural person.

Usage Data

Information collected automatically through this Application (or third-party services employed in this Application), which can include: the IP addresses or domain names of the computers utilized by the Users who use this Application, the URI addresses (Uniform Resource Identifier), the time of the request, the method utilized to submit the request to the server, the size of the file received in response, the numerical code indicating the status of the server’s answer (successful outcome, error, etc.), the country of origin, the features of the browser and the operating system utilized by the User, the various time details per visit (e.g., the time spent on each page within the Application) and the details about the path followed within the Application with special reference to the sequence of pages visited, and other parameters about the device operating system and/or the User’s IT environment.

User

The individual using this Application who, unless otherwise specified, coincides with the Data Subject.

Data Subject

The natural person to whom the Personal Data refers.

Data Processor (or Processor)

The natural or legal person, public authority, agency or other body which processes Personal Data on behalf of the Controller, as described in this privacy policy.

Data Controller (or BIGRIT)

The natural or legal person, public authority, agency or other body which, alone or jointly with others, determines the purposes and means of the processing of Personal Data, including the security measures concerning the operation and use of this Application. The Data Controller, unless otherwise specified, is BIGRIT of this Application.

This Application

The means by which the Personal Data of the User is collected and processed.

Service

The service provided by this Application as described in the relative terms (if available) and on this site/application.

European Union (or EU)

Unless otherwise specified, all references made within this document to the European Union include all current member states to the European Union and the European Economic Area.

Cookie

Cookies are Trackers consisting of small sets of data stored in the User’s browser.

Tracker

Tracker indicates any technology – e.g Cookies, unique identifiers, web beacons, embedded scripts, e-tags and fingerprinting – that enables the tracking of Users, for example by accessing or storing information on the User’s device.

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26. LEGAL INFORMATION

By using our website, you hereby consent to our Privacy Policy and agree to its terms.

This privacy policy relates solely to this Application, if not stated otherwise within this document.

If you have any questions or comments about the Privacy Policy, please send your inquiries or comments to [email protected]